mdevstore

Getting support

How to open a ticket, and what to include so we can help quickly.

Support runs through tickets in our Discord. Most setup questions are answered in these docs, so it's worth a look at Troubleshooting and the FAQ first.

What to include

  • Your Cfx.re username.

  • Your Tebex transaction ID. It starts with tbx- and is on your receipt email.

  • The release, and what's going wrong: what you expected, what happens instead, and any server console errors or screenshots.

Getting support · Help docs · mdevstore